12/25/2023 0 Comments Wooden bookends with cannons![]() If you need to exchange it for the same item, send us an email at and send your item to: Waterford Antique Market, 80B Alice Street, Waterford ON N0E1Y0, Canada. We only replace items if they are defective or damaged. Only regular priced items may be refunded, unfortunately sale items cannot be refunded. If you’ve done all of this and you still have not received your refund yet, please contact us at items (if applicable) There is often some processing time before a refund is posted. Then contact your credit card company, it may take some time before your refund is officially posted. If you haven’t received a refund yet, first check your bank account again. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We will also notify you of the approval or rejection of your refund. ![]() Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. ![]() In the case of an online order when inventory is not in stock or cannot be located, we will refund you for that item purchased, and make sure the rest of the order is still approved to be shipped or picked up. Sometimes items purchased are not able to be located in the store, and while we have metrics in place to do our utmost best to ensure all items listed for sale online to are in-stock, sometimes external factors will effect the reflected inventory levels online. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. Several types of goods are exempt from being returned. ![]() If you change your mind on an item that was shipped, we are not able to extend a return or refund on these items. We do our best to take photographs and make note of any issues should we notice them upon listing products on our website, however all items are sold as is, as found. Should there be an issue with shipping, please let us know immediately upon receipt if there is damage that occurred during the shipping process. As many of our products are second hand, due to the nature of our business, we do not offer refunds. ![]()
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